Privacy Policy

1. Introduction

At Joan Technologies Ltd ("Joan Technologies", "we", "us", "our"), we are committed to protecting the privacy and security of personal information entrusted to us.

Joan Technologies is a strategic technology and resourcing business that helps organisations access high-quality technology expertise through scalable workforce solutions. We connect businesses with skilled technology professionals across the UK, Europe, India, Australia and other global markets.

This Privacy Policy explains how we collect, use, store, and protect personal information when you:

• Visit our website
• Contact us regarding our services
• Engage with us as a client, partner, supplier, or technology professional
• Apply for or are considered for technology roles through Joan Technologies
• Receive communications from us

2. About Joan Technologies

Joan Technologies Ltd is a UK-founded technology and resourcing organisation established in 2024.

Our services include:

• Strategic technology resourcing
• IT talent acquisition
• Deployment of pre-vetted technology professionals
• Global technology workforce solutions
• Supporting organisations with flexible and scalable technology expertise

This website is operated by Joan Technologies Ltd, which, for the purposes of data protection legislation, is the data controller responsible for personal information processed through our website and business operations.

Joan Technologies Private Limited (India) and Joan Technologies Pty Ltd (Australia) are part of the same group. They receive and access candidate and enquiry information sent through this website so that they can carry out recruitment and respond to enquiries. Section 8 explains how these transfers are protected.

3. Information We Collect

Information Provided by Clients and Business Contacts

• Name, job title, company name
• Business email address and telephone number
• Business address
• Information about your organisation's technology requirements
• Details of projects, workforce requirements, or recruitment needs
• Correspondence and communications with Joan Technologies

Information Provided by Technology Professionals and Candidates

• Name and contact details
• CV or professional profile information
• Employment history, technical skills and certifications
• Qualifications, experience and project history
• Availability, preferences, salary or contract expectations
• Right-to-work and visa or work authorisation information
• Interview notes and assessment information
• References and background information where applicable

Information You Send Through Our Website

• Contact form: your name, email address, phone number and company (both optional), the type of enquiry and your message. The form is sent by email to our [email protected] mailbox, which runs on Microsoft 365. It is not stored on our web servers.
• Job applications: your first name, last name, email address, phone number and CV. These go straight to our recruitment system, Bullhorn. Your CV passes through our web server in memory only on its way to Bullhorn and is never saved there.
• Register Your CV: your name, email address, phone number, country, region and city (optional), the work you are looking for, your right to work, your LinkedIn profile (optional), how you heard about us, your message (optional), your CV and your consent choices. All your answers and your CV are sent to our recruitment team at our [email protected] mailbox in Microsoft 365, who add them to our recruitment system. We then send you a confirmation email. Nothing is saved on our web servers.

Data Sources

The location lists in our Register Your CV form contain data from the Countries States Cities Database (opens in a new tab), available under the Open Database Licence (ODbL) (opens in a new tab). We use a shortened copy that leaves out regions with no listed cities.

Information Collected Automatically

• IP address, browser type and version, device information, which our servers and Cloudflare process to keep the site secure and to limit how often forms can be sent
• Security check information from Cloudflare Turnstile on our forms, such as your IP address and browser details
• Website activity and pages visited, through Google Analytics 4, only if you allow analytics cookies
• Advertising measurement through the LinkedIn Insight Tag, only if you allow marketing cookies

4. How We Use Your Information

Supporting Clients

• Understand your technology and workforce requirements
• Provide technology resourcing solutions
• Identify suitable technology professionals
• Manage relationships and communications
• Deliver contracted services and improve client experience

Supporting Technology Professionals

• Assess suitability for technology assignments
• Match professionals with relevant opportunities
• Support recruitment and onboarding processes
• Facilitate introductions between candidates and clients
• Maintain accurate professional records

Business Operations

• Manage our website and digital services
• Conduct marketing and business development activities
• Maintain security and prevent fraud
• Meet legal, regulatory, and contractual obligations

5. Lawful Basis for Processing

Joan Technologies processes personal information under the following lawful bases:

• Legitimate Interests: providing resourcing services, managing professional relationships, developing services
• Contractual Necessity: where processing is required to deliver services agreed with clients, suppliers, or technology professionals
• Consent: where you have provided consent, including for certain marketing communications and for analytics and marketing cookies
• Legal Obligations: where processing is required to comply with applicable laws or regulations

6. Candidate and Recruitment Data

Candidate information is held in our recruitment system, Bullhorn. We may retain candidate information to identify suitable future opportunities that match your skills and experience. You may request that we update or remove your information at any time by contacting us.

We will only share candidate information with clients where:

• We believe there is a suitable opportunity
• The candidate is aware of the engagement
• Appropriate steps have been taken to support the introduction

7. Sharing Your Information

Joan Technologies may share personal information with trusted third parties where necessary, including:

• Clients seeking technology professionals
• Technology professionals introduced for relevant assignments
• Recruitment and workforce partners
• Background screening providers where applicable
• Technology service providers, CRM and communication platforms, including Microsoft (Microsoft 365, which runs our email) and Bullhorn (our recruitment system)
• Cloudflare, which delivers and protects our website and provides the Turnstile security check on our forms
• Google and LinkedIn, only if you allow analytics or marketing cookies
• Joan Technologies Private Limited (India) and Joan Technologies Pty Ltd (Australia), for recruitment and to respond to enquiries
• Professional advisers
• Legal, regulatory, or government authorities where required

We do not sell personal information to third parties.

8. International Data Transfers

Joan Technologies operates internationally across the UK, Europe, India, and Australia. Where personal information is transferred internationally, we ensure appropriate safeguards are in place, including:

• UK-approved international transfer mechanisms
• Appropriate contractual protections
• Adequacy decisions where applicable

Candidate and enquiry information is received and accessed by Joan Technologies Private Limited in India and Joan Technologies Pty Ltd in Australia. We are putting in place the UK International Data Transfer Agreement between Joan Technologies Ltd and these companies, so that your information is protected to UK standards.

9. Data Security

Joan Technologies takes appropriate technical and organisational measures to protect personal information, including access controls, secure systems and platforms, appropriate authentication measures, confidentiality controls, and employee awareness and security practices.

This website is hosted on Joan Technologies' own servers in the United Kingdom. Visits reach it through Cloudflare, which delivers the site securely, protects it against attacks and provides the Turnstile security check on our forms. Cloudflare processes connection information, such as IP addresses, to do this.

While we take reasonable steps to protect information, no digital system can guarantee complete security.

10. Data Retention

We retain personal information only for as long as necessary for the purposes for which it was collected. Retention periods depend on the nature of our relationship with you, legal and regulatory requirements, the ongoing relevance of professional information, and business requirements. When information is no longer required, it is securely deleted or anonymised.

Retention periods:

• Candidates: 2 years after our last contact with you
• Clients: 6 years after the end of the contract
• Website enquiries: 1 year

The cookie that records your cookie choices lasts 180 days.

11. Cookies and Website Tracking

Our website uses strictly necessary cookies to remember your cookie choices and to keep the site and its forms secure. With your consent, it also uses Google Analytics 4 to understand how the site is used and the LinkedIn Insight Tag to measure our LinkedIn advertising. Neither loads unless you allow it, and you can change your choice at any time through Cookie Settings at the foot of every page. You can also manage cookies through your browser settings.

Our Cookie Policy lists every cookie the site uses.

12. Marketing Communications

Joan Technologies may send relevant updates, insights, event invitations, and information about our services where permitted by law. You can unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails or contacting us directly.

13. Your Data Protection Rights

Under UK GDPR, you have the following rights:

• Access: request a copy of your personal information
• Correction: request inaccurate information is updated
• Deletion: request removal of information in certain circumstances
• Restriction: request limits on how your information is processed
• Objection: object to certain processing activities
• Portability: request transfer of information where applicable
• Withdraw consent: where we rely on your consent, withdraw it at any time

To exercise these rights, please contact Joan Technologies using the details below.

14. Complaints

If you have concerns about how Joan Technologies processes your personal information, please contact us first so we can investigate. You also have the right to complain to:

Information Commissioner's Office (ICO): https://ico.org.uk (opens in a new tab)

Our ICO registration number is ZB791001.

15. Changes to This Privacy Policy

Joan Technologies may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices. The latest version will always be available on our website.

16. Contact Us

If you have any questions about this Privacy Policy or how Joan Technologies handles personal information, please contact: