The Solutions Powering the Future
What we offer
Empowering Businesses with Purpose-Built IT Services
At Joan Technologies, we offer a comprehensive suite of IT services organised into five core categories. Our aim is to support your business at every stage of the project lifecycle – from upfront consulting and strategy through engineering and development, into cloud and infrastructure management, followed by reliable support and operations, and underpinned by robust cybersecurity and risk management. Each service is delivered by our team of certified professionals (at junior, mid-level, and senior roles) to ensure you have the right expertise when and where you need it. Below is an overview of our key service categories and the specific offerings under each
Consulting & Strategy
Our Consulting & Strategy services lay the groundwork for successful IT initiatives. We help you define clear technology roadmaps and provide the expert guidance needed to align IT solutions with your business objectives. Whether you need high-level strategic advice or extra talent to execute plans, we’ve got you covered.
IT Consulting & Strategy
We provide expert guidance on technology strategy and digital transformation. Our consultants work closely with your leadership to assess your current systems, understand your business goals, and develop a tailored IT roadmap. From enterprise architecture planning to advising on system selections, we ensure that your technology investments align with your long-term vision. We bring broad industry experience and insight into best practices, helping you make informed decisions that drive growth and efficiency.
Resource Augmentation
When you need to extend your team or fill critical skill gaps quickly, our resource augmentation service delivers. Joan Technologies gives you access to a pool of highly skilled IT professionals who can join your projects on-demand – often within 48 hours. We supply multilingual, visa-ready experts across various technologies and domains, ensuring they integrate smoothly into your organisation. Whether you require a junior developer, a mid-level analyst, or a senior project manager, we can provide certified talent with the right expertise. This flexible service helps you scale your workforce up or down as needed, maintain momentum on projects, and control costs by provisioning resources only for as long as required.
Engineering & Development
In the Engineering & Development category, we turn ideas and requirements into robust technical solutions. Our engineering team has the experience to build and integrate software that meets your exact needs, using modern development practises and tools. We cover everything from initial design and development to testing and deployment, ensuring high-quality outcomes.
Custom Software Development
We design and develop software tailored to your business. Our developers build web, mobile, and desktop applications that streamline workflows, enhance productivity, and give you a competitive edge. We follow agile development methodologies to deliver incremental value and adapt to feedback throughout the project. With expertise in programming languages and frameworks – including Python, Java, .NET, and JavaScript – we create reliable, scalable software solutions that align with your requirements. Every project is rigorously tested for quality and performance, ensuring the end product is secure, user-friendly, and fit for purpose.
Data Analytics & AI Solutions
Unlock the power of your data with our analytics and artificial intelligence services. We help organisations implement data pipelines, business intelligence dashboards, and AI/ML models to gain actionable insights and automate processes. Our engineers and data scientists can develop machine learning algorithms and AI applications (such as predictive analytics, recommendation engines, or computer vision systems) that drive smarter decision-making. Using tools and libraries like TensorFlow, PyTorch, and Python’s data stack, we turn raw data into strategic assets. Whether you’re looking to forecast trends, personalise customer experiences, or optimise operations through AI, we have the expertise to deliver innovative solutions responsibly and effectively.
Cloud & Infrastructure
Our Cloud & Infrastructure services ensure that your IT environment is modern, flexible, and scalable. We assist clients in leveraging the latest cloud technologies and optimising infrastructure for both performance and cost-efficiency. From migrating legacy systems to the cloud, to automating your deployment pipelines, we make sure your foundational technology is robust and future-proof.
Cloud Strategy & Migration
We help you plan, migrate, and optimise your applications in the cloud. Our cloud consultants design an optimal cloud strategy – selecting the right mix of cloud platforms (such as Amazon Web Services, Microsoft Azure, or Google Cloud) to suit your needs. We manage end-to-end cloud migration projects, moving your data and applications with minimal disruption. Post-migration, we fine-tune your cloud environment for scalability, security, and cost-efficiency, so you can fully realise the benefits of cloud computing (like on-demand scalability and pay-as-you-go pricing). Whether you are adopting a public, private, or hybrid cloud model, we ensure a smooth transition and provide training and support to your team along the way.
Infrastructure Design & DevOps Automation
A well-architected IT infrastructure is the backbone of a successful enterprise. We design and optimise IT infrastructures that support your business’s growth – from network architecture and server setup to databases and storage solutions. Our team follows industry best practises to ensure your infrastructure is resilient, secure, and easily scalable. In tandem, we implement DevOps methodologies to automate and streamline your software delivery and infrastructure management. This includes setting up continuous integration/continuous deployment (CI/CD) pipelines, containerisation with Docker, and orchestration with Kubernetes for efficient application deployment and scaling. By bridging the gap between development and operations, we help your organisation deploy updates faster and with greater confidence.
SaaS Implementation & Integration
We assist in deploying and integrating Software-as-a-Service (SaaS) solutions that can boost your productivity and collaboration. Our team has experience with popular enterprise platforms like Microsoft 365, Google Workspace, Salesforce, and ServiceNow. We help customise these SaaS applications to fit your business processes and ensure they integrate smoothly with your existing systems. Whether you’re rolling out a new CRM or improving your company’s communication and collaboration tools, we handle the configuration, data migration, and user training. Additionally, we offer ongoing management for these platforms – from administrating user accounts to implementing updates – so that your SaaS investments continue to deliver value without adding burden to your IT team.
Support & Operations
Joan Technologies provides reliable IT support and operations services to keep your business running smoothly. We understand that sustained success requires more than just project implementation – it needs ongoing management, maintenance, and user support. Our support and operations teams work proactively to minimise downtime and quickly resolve issues, so you can focus on your core business.
Managed IT Services
With our managed services, you can offload the day-to-day management of your IT environment to our dedicated experts. We take care of your network administration, server management, database administration, and routine maintenance under a structured service agreement. Our team monitors your systems 24/7, performing preventative maintenance and resolving issues before they impact your business. We also handle regular updates, patches, backups, and performance tuning to keep your IT infrastructure secure and efficient. By entrusting us with the operational oversight, your internal team can concentrate on strategic projects while we ensure your IT backbone is robust and reliable.
IT Support & Helpdesk
We offer responsive technical support to keep your employees productive and your technology issues to a minimum. Our IT support service includes a multi-level helpdesk (1st, 2nd, and 3rd line support) to address everything from common user issues to complex technical challenges. Whether your staff need assistance with email and software, or you encounter a critical incident, our support engineers are just a phone call or email away. We operate under defined Service Level Agreements (SLAs) to ensure timely resolution and clear communication. Additionally, we provide on-site support when necessary and can manage IT assets and inventories. With expertise in supporting common business platforms and hardware, including Windows, macOS, and corporate applications, we make sure your organisation’s technology runs without a hitch. Our goal is to maximise uptime and user satisfaction through friendly, effective support.
Cybersecurity & Risk Management
In an era of escalating cyber threats, our Cybersecurity & Risk Management services give you peace of mind that your business is well-protected. We take a holistic approach to security – covering your networks, cloud services, applications, and data – while also helping you manage compliance and risk. Our security professionals stay up-to-date with the latest threats and best practises, so we can help you prevent breaches, detect vulnerabilities, and respond to incidents swiftly.
Cybersecurity Solutions
We provide end-to-end cybersecurity services to safeguard your digital assets. Our team implements multi-layered security measures including firewalls, intrusion detection systems, endpoint protection, and encryption to defend against attacks. We conduct regular vulnerability assessments and penetration testing to identify and address weaknesses in your infrastructure and applications. Joan Technologies also assists with setting up security monitoring and incident response plans – ensuring that if an incident occurs, it is detected early and managed effectively. With cyber threats evolving constantly, we offer ongoing security oversight and updates to keep your defences strong. Our experts (including certified ethical hackers and security analysts) work diligently to protect your business from malware, ransomware, phishing, and other cyber risks, so you can operate with confidence.
Risk Management & Compliance
Navigating regulatory requirements and industry standards is an integral part of managing IT risk. We help your organisation implement robust risk management frameworks and maintain compliance with relevant regulations (such as GDPR, ISO 27001, or industry-specific standards). Our services include security audits, risk assessments, and policy development to ensure your IT practises meet high security and privacy benchmarks. We assist in creating and refining policies for data protection, access control, business continuity, and disaster recovery. If you operate in a regulated sector (like finance or healthcare), we provide guidance on compliance and can prepare your teams for audits by establishing proper documentation and controls. By taking a proactive stance on risk management, Joan Technologies ensures that security and compliance are not afterthoughts but built into your operations – reducing the likelihood of breaches and avoiding costly penalties.
Delivering Excellence Across Every Role: No matter which service you engage, Joan Technologies will provide professionals with the right level of expertise. Our roster includes certified junior developers, experienced mid-level engineers, and senior architects and consultants who are leaders in their fields. This means you always have a balanced team that fits your technical needs and budget. We pride ourselves on being able to support our clients end-to-end – from initial strategy and design, through implementation, to continuous support and improvement. With Joan Technologies as your partner, you gain access to the people and skills required to accelerate your projects and achieve your business objectives, all under one roof.